Refund policy
Return conditions
Dr.Migliore offers a limited right of return. Please understand that we cannot accept returns of items in all cases. The conditions for the return are as follows:
Unlimited right of return
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Return of a non-defective item
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The product is in its original unopened and undamaged packaging
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Receipt of the product dates back to a maximum of 14 calendar days
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The supplier authorizes the return
Limited right of return
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The product is in its original open or damaged packaging
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The product is not used (new) and has no traces of use
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The accessories supplied are all available
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Receipt of the product dates back to a maximum of 14 calendar days
No right of return
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Used products
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Original packaging not available
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The supplied accessories are missing
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Open sealed or welded items
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Resumption deadline expired
The return of the goods attached to the delivery note / return authorization note must take place exclusively at the address indicated by the customer service. This is done at the expense and risk of the customer - Dr. Best recommends shipping by registered mail.
In the following cases, Dr. Migliore will cover the return costs:
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Receipt of a different or unsorted item (incorrect delivery)
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Receipt of a defective item (DOA)
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Receipt of an incomplete article
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Incorrect article data in the online shop (incorrect description)