Refund policy

Return conditions

Dr.Migliore offers a limited right of return. Please understand that we cannot accept returns of items in all cases. The conditions for the return are as follows:

Unlimited right of return

  • Return of a non-defective item

  • The product is in its original unopened and undamaged packaging

  • Receipt of the product dates back to a maximum of 14 calendar days

  • The supplier authorizes the return

Limited right of return

  • The product is in its original open or damaged packaging

  • The product is not used (new) and has no traces of use

  • The accessories supplied are all available

  • Receipt of the product dates back to a maximum of 14 calendar days

No right of return

  • Used products

  • Original packaging not available

  • The supplied accessories are missing

  • Open sealed or welded items

  • Resumption deadline expired

The return of the goods attached to the delivery note / return authorization note must take place exclusively at the address indicated by the customer service. This is done at the expense and risk of the customer - Dr. Best recommends shipping by registered mail.

In the following cases, Dr. Migliore will cover the return costs:

  • Receipt of a different or unsorted item (incorrect delivery)

  • Receipt of a defective item (DOA)

  • Receipt of an incomplete article

  • Incorrect article data in the online shop (incorrect description)